...
Instructions for diagnosing issues with jobs - please check with SSA before doing more than just checking on jobs.
Instructions for running arbitrary versions of CASA (from Charlotte):View file name How to run different CASA.pdf height 250
Email templates:
The operations manager should check the email templates that are sent to the users after every deployment and edit if needed. For example, the filesizes are included as a keyword, but not actually looked up, so those should be removed.
...