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| ID | Roses | Thorns | Buds | Fertilizer |
| MG-1 | What went well? | What could have gone better? | What opportunities can we explore? | Improvements on existing processes, support for new ideas. |
| JK-1 | Staged testing and rollout yielded are relatively painless transition from the user perspective. | |||
| JK-2 | Testing coordination could have been better. | We could reuse more of the SRDP process even though this was a mostly internal effort, could use a test plan in advance | There is a balance to be struck between planning and doing. Do we think we got that correct this time around? | |
| JK-3 | A lot of cleanup and transition to CIS supported infrastructure was accomplished. | Effort required was greater than anticipated. adapting to new OS was minimal, other services not so much. Original intent was to reuse existing versions, inadvertently some critical resources were not available | Was there scope creep with this effort? Were we intentional about allowing it? Be sure all stakeholders are on board, agree on scope, and understand roles and responsibilities. Upgrade to services may have been handled better as a separate effort. | |
| ML-1 | Reconfiguration of profiles in the production areas resulted in a more logical test/production directory structure. | Communication of this change to the operations team needed to be better. | Could look into ways to improve communications with entire Ops+DA team (both sites) for issues affecting SRDP Ops. | |
| SW-1 | Process was made more complicated by 'overloaded' development system. | We could split the development system up into two (or more) systems, focused on specific projects. | ||
| SW-2 | Many services were very out of date, bringing them up to date took longer than anticipated. | We could factor service updates into our schedule on a periodic basis. | ||
| SW-3 | SSA software is fairly well decoupled from its configuration and OS, adapting to changes in both was much easier than it could have been. | |||
| SW-4 | A number of the CIS processes/policies that should be standardized across the sites are not, and are not documented. | |||
| SW-5 | Several of our systems (e.g. PST) use very old frameworks that tie us to old versions of essential services (e.g. MySQL). | |||