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Blocker - For testing, this means that testing cannot progress without a fix and this should be the priority. For a production application, this means that required operations of the observatory are halted. An immediate fix is required, unless there is an agreement to an alternate plan by the parties involved. If you are submitting a Blocker for a production application BE AWARE that the developers will interpret this as a requirement to continue to work after hours until a satisfactory resolution is agreed upon.
Workflow
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States
Viewing Tickets (Slices)
There are several useful ways to view the tickets (depending on your role).
- By release (stakeholders, planners, developers): This allows you to view all tickets assigned to a release. When a release is schedule all tickets which are 'Pending Release'.